Updating your Firmware is only recommended if you are having problems with your product or have been asked to do so by a NetComm Representative. It is critical to select the correct firmware for your product, before proceeding please confirm you are on the correct page by checking the sticker on the base of your NetComm equipment for the part/product number. You should also read the firmware upgrade instructions - located below - before starting the download.
Please take caution while upgrading the firmware. Installation of the incorrect firmware file, disruption to the power source or a break in the connection to your computer during the upgrade process may render your device unusable and void the product warranty.
The latest version of Firmware (3.64y) for New Zealand users, as well as the firmware upgrade instructions are attached to this article, and can be downloaded at the bottom of this page.
The latest version of Firmware (3.64y) for Australian users, as well as the firmware upgrade instructions are attached to this article, and can be downloaded at the bottom of this page.
This firmware is for the Rev 1 version of this product.
It is critical to select the correct firmware version that matches your product. Choosing the incorrect version will void the warranty and may cause the unit to fail.
Do NOT use a Wireless connection to upgrade the firmware.
If the file's extension is ".zip" then you need to unzip the compressed files to a location on your computer to get the actual firmware file using UnZip or WinZip software and then follow the instructions from the guide.
This product may include software code that is subject to the GNU General Public License (GPL) or GNU Lesser General Public License (LGPL). This code is subject to the copyrights of one or more authors and is distributed without any warranty. A copy of this software can be obtained by contacting NetComm Limited on +61 2 9424 2059. A postage and handling fee of AUD$10.00 will be applicable.
What is an Emulator?
An emulator replicates the functions of a NetComm device which is viewable from a standard web browser. Emulators are frequently used by support staff to view exactly what the customer is seeing when they login to the User Interface of their NetComm product.
|Operating System||Ethernet Connection||USB/Serial Connection|
|Windows XP 32bit||Yes||Yes|
|Windows XP 64bit||Yes||Yes|
|Windows Vista 32bit||Yes||Yes|
|Windows Vista 64bit||Yes||No|
|Windows 7 32bit||Yes||Yes|
|Windows 7 64bit||Yes||No|
Talk to a NetComm representative live and get immediate support.
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