> ### USB Connection Test

> Pass: | Indicates that the USB interface from your computer is connected to the LAN port of your Broadband Router.
> Down: | Indicates that the Broadband Router does not detect the USB interface on your computer.

> If the test fails, follow the troubleshooting procedures listed below and rerun the diagnostics tests by clicking on the Rerun Diagnostic Tests button at the bottom of this page. If all the tests pass, close and restart your Web browser to access the Internet.

> Troubleshooting:

> 1. If there is no connection to the USB port of the Broadband Router, this test should fail.

> 2. If you are not able to access this page, verify that the USB cable from your computer or your hub is connected to the LAN port on the DSL Router. Reseat the USB cable by unplugging both ends and reconnecting them to their respective ports.

> 3. Turn off the Broadband Router, wait 10 seconds and turn it back ON.

> 4. With the router on, press the reset button on the Broadband Router for at least five seconds and release it. This resets the Broadband Router to its default settings. Wait for the Broadband Router to initialize, then close and restart your Web browser. To reconfigure the router, type your DSL Account username and password.

> Contact ISP Technical Support if you have tried all of the above and still are experiencing a fail condition.