- Quick Tasks
- Setup Port Forwarding
- Run Quick Start Wizard
- Reboot Router
- Log Out

## Assigned IP Address Test

Pass: | Indicates that the DSL modem has received a valid IP (Internet Protocol) address from the PPP server.
Fail: | Indicates that the DSL modem does not have a valid IP address from the PPP server.

If the test fails, follow the troubleshooting procedures listed below and rerun the diagnostics tests by clicking on the Rerun Diagnostic Tests button at the bottom of this page. If all the tests pass, close and restart your Web browser to access the Internet.

### Troubleshooting:

Note: If Test authentication to ISP fails, this test result displays N/A.

1. After turning on your DSL modem, wait for at least one minute to establish a connection. Run the diagnostic tests again by clicking on the Rerun Diagnostic Tests button at the bottom of this page.
2. Turn off the power to the DSL modem, wait 10 seconds, and turn it back on. Wait at least one minute for the modem to completely restart and to establish a connection. If the PPP light on the modem turns solid green, close your Web browser and restart it.
3. With the modem on, press the external reset button on the DSL modem for at least five seconds and release it. This resets the DSL modem to its default settings. Wait for the DSL modem to completely restart, then close and restart your Web browser. To reconfigure the modem, type your DSL Account username and password.

Contact ISP Technical Support if you have tried all of the above and still are experiencing a fail condition.