N3G002W - My 3G modem/card is recognized by my N3G002W, but the link status on the N3G002W shows disconnected. If I plug my 3G modem/card to my PC/laptop, the internet works straight away. What is the problem?

When the 3G modem/card is connected to your computer, it is controlled by the preconfigured utility software (provided by your 3G service provider) installed on your computer; therefore the internet would work straight away.

When the 3G modem/card is connected to your N3G002W router, the APN (Access Point Name) configurations on your N3G002W must be specified for your ISP.

The required configurations for various providers are as follow:

ISP

  APN

Username/Password Required

Telstra

  telstra.internet

  NO

BigPond

  telstra.bigpond

  YES

Three

  3netaccess

  NO

Vodafone

  vfinternet.au

  NO

Optus

  internet

   NO

iburst

  NO APN

  YES User/password only

DODO

  WirelessBroadband

  NO

Primus

  primuslns1

  NO

Virgin

       VirginBroadband       NO (PAP)

The configurations may vary according to your service provider's network, therefore you still need to contact your 3G service provider to confirm required configurations.