NF4V - Generic VoIP Setup Guide

Configuring your NF4V for VOIP Service

The following steps will take you through the process of setting up your VOIP connection.

Step 1: Checking Computer Network Settings:

You will need to connect your computer directly to your VoIP device (modem, or ATA) and set the network connection on your computer to obtain an IP address automatically. Please follow the instructions appropriate for your operating system below:

 XP

Below are the instructions for setting Windows XP to obtain an IP address automatically for your ethernet connection:

1.  Click on the Start Menu, and go to “Control Panel”.
2.  Click on “Network Connections”.
(If you only see "Network and Internet Connections", open that first, and then click on
"Network Connections".)
3.  Right click on “Local Area Connection” and select “Properties”.
4.  Double-click on “Internet Protocol”.   
5.  Select "Obtain an IP address automatically", and "Obtain DNS server address automatically".
6.  Click “OK”, and then click “OK” (or “Close”).

Vista

Below are the instructions for setting Windows Vista to obtain an IP address automatically for your ethernet connection:

1.  Click on the Start Menu, and go to “Control Panel”.
2.  Click on “Network and Sharing Centre”.
(If you only see "Network and Internet", open that first, and then click on "Network and
Sharing Centre"
.)
3.  Click on “Manage network connections” (on the left hand side of the window).
4.  Right click on “Local Area Connection” and select “Properties”.
5.  Double-click on “Internet Protocol Version 4 (TCP/IPv4)”.
6.  Select "Obtain an IP address automatically", and "Obtain DNS server address automatically".
7.  Click “OK”, and then click “OK” again.

7

Below are the instructions for setting Windows 7 to obtain an IP address automatically for your ethernet connection:

1.  Click on the Start Menu, and go to “Control Panel”.
2.  Click on “Network and Sharing Centre”.
(If you only see "Network and Internet", open that first, and then click on "Network and
Sharing Centre"
.)
3.  Click on “Change adapter settings” (on the left hand side of the window).
4.  Right click on “Local Area Connection” and select “Properties”.
5.  Double-click on “Internet Protocol Version 4 (TCP/IPv4)”.
6.  Select "Obtain an IP address automatically", and "Obtain DNS server address automatically".
7.  Click “OK”, and then click “OK” again.

8 

Below are the instructions for setting Windows 8 to obtain an IP address automatically for your ethernet connection:

1.  In Windows 8 Desktop view, move your cursor to the lower right; select Settings, and then Control Panel.
2.  Double-click Network and Sharing Center.
3.  From the list of tasks on the left, click Change adapter settings
4.  For a wired network connection, right-click Local Area Connection, and select Properties.
5.  From the Networking tab, make sure Internet Protocol Version 4 (TCP/IPv4) is checked, and then click Properties.
6.  Select "Obtain an IP address automatically", and "Obtain DNS server address automatically".
7.  Click “OK”, and then click “OK” again.

OSX 

Below are the instructions for setting Mac OS X to obtain an IP address automatically for your ethernet connection:

1.  Click on the Apple Menu, and go to "System Preferences".
2.  Click on "Network".
3.  Click on “Ethernet” or "Built-in Ethernet".
4.  Click on the "Configure" drop-down box, and select "Using DHCP" then click
"Apply".

Step 2: Configuring your VOIP settings:

1. Navigate to http://192.168.20.1 in a web browser, using “admin” as both the username and password.

Login-Admin

2. Please ensure that your modem is running the latest firmware version, you can find the latest firmware version for NF4V from the following link: https://support.netcommwireless.com/product/nf4v

 Status-Page

3. Click Voice from the left hand side menu and then click SIP Basic Setting:

VoIP-Basic-Setup

4. Please select the correct Bound Interface Name from your Internet WAN Service Connection or you can select Any_WAN

5. Please note for SIP Domain Name: Please leave it blank unless required by your VoIP Provider.

6. Tick Use SIP Proxy for SIP Account 1, Use SIP Outbound Proxy for SIP Account 1 and Use SIP Registrar for SIP Account 1 and fill them with the SIP Domain name as given by your VoIP Provider.

If you have 2nd VoIP account then please also tick Use SIP Proxy for SIP Account 2, Use SIP Outbound Proxy for SIP Account 2 and Use SIP Registrar for SIP Account 2 and fill them with the SIP Domain name as given by your VoIP Provider; otherwise don't tick them.

7. Tick Account Enabled 1 if you only use 1 VoIP account and tick Account Enabled 2 as well if you use 2 VoIP accounts.

8. Type in your Authentication Name, Cid Name and Cid Number by using your VoIP Phone number and use the same number for Authentication name as well or use the correct VoIP username if it's different from your phone number. Also type in your VoIP password as given to you by your VoIP Service Provider.

9. Click Apply Button.

VoIP-Basic-Setup1

10. Please click SIP Advance Setting and ensure Enable RTCP Flow Control is ticked and  Dtmf Relay Setting is Inband and SIP Transfer Protocol is UDP and Click Apply Button.

VoIP-Adv-Setup 

11. If all the settings are correct then please click VoIP Status and you should see Registration Status as UP, it means the VoIP is running and ready to be used.

Voip-Status-UP 

Check for a dial tone on your phone handset. The VoIP account should now be active and you should now be able to make and/or receive VoIP phone calls (depending on the type of VoIP account you are using).