Support - HS960

Guides & Manuals

NameFormatFile SizeLast Modified
HS960 Datasheet PDF 258.43 KB22/07/2017
HS960 User Guide PDF 2.51 MB22/07/2017

Firmware

In order to provide the best possible user experience, please update your device to the latest firmware release. Please note that NetComm supports the last two official firmware releases only. If you have upgraded your device and are still experiencing difficulties, please contact us.

NameFile SizeLast ModifiedRelease Notes
HS960 Firmware Version 1.01.021.32 MB22/07/2017View

FAQs

NameFormatFile SizeLast Modified
HS960 - Are Boosters/High-gain Antennae supported? HTML -22/07/2017
HS960 - What is 'Account Insufficient' Error? HTML -22/07/2017
HS960 - Do I need to be aligned with a particular ISP to use the HS960 Wireless Gateway? HTML -22/07/2017
HS960 - Can I use the HS960 to advertise to my customers? HTML -22/07/2017
HS960 - Can I measure and bill by bandwidth usage? HTML -22/07/2017
HS960 - Can I use another printer instead of the thermal printer? HTML -22/07/2017
HS960 - Can my logo be printed on the receipt produced by the HS960 printer? HTML -22/07/2017
HS960 - Can users still use the internet if the thermal printer runs out of paper? HTML -22/07/2017
HS960 - What do I do if I am in the middle of printing a receipt when the paper runs out? HTML -22/07/2017
HS960 - Can I use the HS960 with a dial-up connection? HTML -22/07/2017
HS960 - Can I issue a user name and password that can be used for more than one HS960 e.g. Hotspot Café A and Café B? HTML -22/07/2017
HS960 - Can users VPN into their office network with the HS960? HTML -22/07/2017
HS960 - Can I schedule free time for my customers with the device, e.g. 5 minutes free on Monday morning at 9 am ? HTML -22/07/2017
HS960 - Can my users complete their download if their time runs out mid session ? HTML -22/07/2017
HS960 - Can I restrict bandwidth to users logged on to the HS960 ? HTML -22/07/2017
HS960 - Paypal Transaction Error PDF 129.49 KB22/07/2017
HS960 - Post Paid Billing Guide PDF 121.82 KB22/07/2017