Support - NB9

Guides & Manuals

NameFormatFile SizeLast Modified
NB9 Datasheet PDF 383.59 KB05/07/2017
NB9 Quick Start Guide PDF 1.8 MB05/07/2017
NB9 User Guide PDF 3.84 MB05/07/2017

Firmware

In order to provide the best possible user experience, please update your device to the latest firmware release. Please note that NetComm supports the last two official firmware releases only. If you have upgraded your device and are still experiencing difficulties, please contact us.

NameFile SizeLast ModifiedRelease Notes
NB9 Firmware Version C211-S306NCM-C04_R033.48 MB05/07/2017View

FAQs

NameFormatFile SizeLast Modified
NB9/NB9W - Does the QoS feature control only Upstream traffic? HTML -05/07/2017
NB9/NB9W - Can I use a duet phone line? HTML -05/07/2017
NB9/NB9W - How do I resolve router configuration issues when using Safari on a Mac? HTML -05/07/2017
NB9/NB9W - How do I set the PSTN line as the default line? HTML -05/07/2017
NB9/NB9W - Can I make simultaneous VoIP calls? HTML -05/07/2017
NB9 /NB9W - Why does Caller ID not work? HTML -05/07/2017
NB9/NB9W - What do I need to know about Remote Administration and Port Forwarding? HTML -05/07/2017
NB9/NB9W - How do I resolve VPN client issues? HTML -05/07/2017
NB9/NB9W - How do I set up VoIP with Kmoo? HTML -05/07/2017
NB9/NB9W - How do stop ADSL drop outs during an incoming call? HTML -05/07/2017
NB9/NB9W - How do I Enable QoS (Quality of Service)? HTML -05/07/2017
NB9/NB9W - What are dial plans? HTML -05/07/2017
NB9/NB9W - How do I stop the modem emitting a clicking noise? HTML -05/07/2017
NB9/NB9W - Does the modem have a Power Switch? HTML -05/07/2017
NB9/NB9W - Will both phones ring? HTML -05/07/2017
NB9/NB9W - What is "Hotline"? HTML -05/07/2017
NB9/NB9W - Dial Plan Guide PDF 158.79 KB05/07/2017
NB9/NB9W - Port Forwarding Guide PDF 473.37 KB05/07/2017
NB9 - Remote Administration Setup Guide PDF 2.06 MB05/07/2017
NB9 - Bridge Mode Setup Guide PDF 2.44 MB05/07/2017
NB9 - System Log Setup Guide PDF 1.38 MB05/07/2017
NB9/NB9W - VoIP Setup Guide HTML -05/07/2017

Videos

NameFormat
NB9WMaxx PPPoA Initial Setup Youtube
NB9WMaxx PPPoE Initial Setup Youtube