Subject to applicable law within the country of purchase, the following standard warranty periods apply for NetComm Wireless products:
For Fixed Broadband devices, the standard warranty period is 1 year from the date of purchase.
This may be extended (at no cost) to 2 years in total if the purchaser completes the online warranty registration form within 30 days of purchase at https://support.netcommwireless.com/form/warranty-registration
For M2M the standard warranty period is 2 years from the date of purchase.
Australian and New Zealand consumer law in certain circumstances implies mandatory guarantees, conditions and warranties which cannot be excluded by NetComm Wireless and legislation of another country's Government may have a similar effect (together these are the Consumer Protection Laws). Any warranty or representation provided by NetComm (including the standard warranties above) is in addition to, and not in replacement of, your rights under such Consumer Protection Laws. For the full details on how to claim your standard warranty, please follow the process set out in the warranty card which came with your NetComm Wireless product.
If you have already registered a product for extended warranty and would you like to see how long is remaining or are unsure if you have registered a product, enter your information below to search the Extended Warranty Database.
Want to register a new product or check your warranty status? You've come to the right place.
The Customer Helpdesk portal is your gateway to one to one support for your product.
Try an online version of the user interface for your device.
All you need to return a faulty product to us.