Troubleshooting
Your modem is capable of testing your WAN connection. The individual tests are listed below. If a test displays a fail status, click "Test" again to make sure the fail status is consistent. If the test continues to fail, click "Help" and follow the troubleshooting procedures
Test the connection to your local network
| Test your LAN1 Connection: | Pass | Help |
|---|---|---|
| Test your LAN2 Connection: | Fail | Help |
| Test your LAN3 Connection: | Fail | Help |
| Test your LAN4 Connection: | Fail | Help |
| Test your 2.4GHz Wi-Fi Connection: | Pass | Help |
| Test your 5GHz Wi-Fi Connection: | Pass | Help |
| Test ETH WAN Connection: | Pass | Help |
| Test xDSL Synchronization: | Fail | Help |
Ping Diagnostic
Please type in a host name or an IP Address. Click Submit to check the connection automatically.
Ping Diagnostic
This page shows the result of user's ping diagnostic test and connection test.
Test results CloseTraceroute Diagnostic
Please type in a host name or an IP Address. Click Submit to trace the route.
Traceroute Diagnostic
This page shows user the route over the network between two systems, listing all the intermediate routers a connection must pass through to get to its destination.
Test results CloseSniffer
The Sniffer is for capture packet. You need to set the "file name", "interface", "filter", "packet number" and "file size" then you can click "start" button to start capture.
| USB storage: | |
| File Name: | .pcap |
| Interface: | |
| Protocol Filter: | |
| Packet Number: | (1~) |
| File Size(MB): | (1~100) |
| Status: | |
| File: |
After complete,you can click the File to download the file.