Troubleshooting
Your modem is capable of testing your DSL connection. The individual tests are listed below. If a test displays a fail status, click "Test" again to make sure the fail status is consistent. If the test continues to fail, click "Help" and follow the troubleshooting procedures
Test the connection to your local network
| Test your eth0 Connection: | Pass | Help |
|---|---|---|
| Test your eth1 Connection: | Pass | Help |
| Test your eth2 Connection: | Fail | Help |
| Test your eth3 Connection: | Fail | Help |
| Test your eth4 Connection: | Pass | Help |
| Test your Wireless Connection: | Pass | Help |
Test the connection to your DSL service provider
| Test xDSL Synchronization: | Pass | Help |
|---|---|---|
| Test ATM OAM F5 segment ping: | Disabled | Help |
| Test ATM OAM F5 end-to-end ping: | Disabled | Help |
Test the connection to your Internet service provider
| Test PPP server connection: | Pass | Help |
|---|---|---|
| Test authentication with ISP: | Fail | Help |
| Test the assigned IP address: | Fail | Help |
| Ping default gateway: | Pass | Help |
| Ping primary Domain Name Server: | Pass | Help |
Ethernet OAM
Ping Diagnostic
Please type in a host name or an IP Address. Click Submit to check the connection automatically.
Ping Diagnostic
This page shows the result of user's ping diagnostic test and connection test.
Test results CloseTraceroute Diagnostic
Please type in a host name or an IP Address. Click Submit to trace the route.
Traceroute Diagnostic
This page shows user the route over the network between two systems, listing all the intermediate routers a connection must pass through to get to its destination.
Test results CloseStart/Stop DSL
This page enables you to start or stop your DSL line.
Your DSL connection is up.